Everything did the way the responded when I would chat with them they answered my questions quick professionally sincere honest the only problem I have really and it’s little I don’t have litecoin so I use bitcoin but I am gonna correct myself I forgot my PayPal has litecoin but if I’m correct u have to get it through Doge coin I downloaded that app on my phone but it broke so I use my moms phone all my info is stored on that phone it would be nice if I can use my PayPal for litecoin and I wish could get withdraws quicker but I’m still satisfied and grateful and appreciate everything also would love it even on free play could withdraw more than just 25 but I will get myself to be able to one day I’m still happy and grateful for whatever I get I wanna thank y’all so much for being understanding polite cause as a server I know you can’t satisfy everyone but keep up the good work
6509 people found this review useful
I honestly can’t believe how difficult this casino has made it for me to self-exclude. In my experience, their “responsible gaming” policies feel completely meaningless because no one actually follows them.I first reached out through live chat, where I was told they “can’t close accounts” and that I needed to call support instead. So I called, only to be told that I needed to use live chat. When I went back to chat, they repeated again that they cannot help with self-exclusion. It felt like being stuck in an endless loop where no one takes responsibility.I’ve now sent three emails requesting self-exclusion, and I haven’t received a single reply. Not even an acknowledgement.For a company that advertises responsible gaming, my experience has been the complete opposite. I’ve tried repeatedly to follow their process and protect myself, but it feels like they’re making it as hard as possible.I’m extremely disappointed and genuinely concerned that a casino in 2025 can still handle self-exclusion this poorly. I will not be using this site again, and I strongly urge others to be cautious.EDIT: They wrote all this back, but know that I have yet to receive any email back from them after a week and my account is still fully active :)
5164 people found this review useful